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Dubsado's proprietary tools let you build and maintain strong client relationships, manage projects of any size, provide the best customer service, and organise business processes. Overall, Dubsado simplifies and automates various aspects of a business, helping entrepreneurs save time, enhance client relationships, and improve overall efficiency.
… Now, speaking of building a solid client relationship, one of our favourite tools on Dubsado is the Client Portal, but it's never being talked about often enough! What is Dubsado's Client Portal, and how do you maximise this super helpful feature? Read on to find out!
Dubsado's Client Portal is designed to provide a personalised experience for clients.
Think of Dubsado Client Portal as a secure space where you can connect, collaborate, and provide access to clients across all projects. It promotes clear communication, self-service options, collaboration, and easy access to information, all of which contribute to exceptional customer service.
Clients can communicate with you – ask questions, exchange messages, leave comments, and track a project's progress in their own dedicated space. With this tool, you can provide a seamless and efficient experience for your clients. This efficient communication hub ensures that businesses and clients stay on the same page throughout the project lifecycle.
Curious about Dubsado's Client Portal? Let's get to know this fantastic feature. Below are the 5 Client Portal tools to upscale your customer service and make every client feel like a VIP:
Dubsado's Client Portal works as a central hub for client communication. Every client has their own space for messaging, accessing documents, and monitoring project updates. You don't have to search for infos on old emails or read back confusing threads to present client information or files. Thanks to the centralised client communication tools, you can share files, provide project-related updates, and ensure a smooth collaboration with all clients.
The tools within the portal streamline communication and ensure smoother workflows. It enables clients to access infos related to the partnership, leaving no room for doubt or confusion!
Dubsado offers a range of self-service tools that empower every client to take control of their interactions with your business. From the Client Portal, every client can review the progress of a project, accept proposals, sign contracts, settle payments, and complete any forms at any time.
These self-service options make every business engagement easy and convenient for both parties. It also builds trust and loyalty because clients can see the progress of every project at a glance.
Part of running a successful business involves touching base and meeting with clients. Dubsado's Client Portal makes it easier to meet with every client, thanks to its online scheduling tool.
The scheduling tool enables clients to directly set appointments at a date and time that's convenient to them. This saves you time in making every meeting happen. There won't be any back-and-forth emails or calls to find the best time for both parties.
Because the Dubsado Client Portal is a dedicated space for every client, you can use it to upload, store, and share all sorts of files – including large files. The clients are given their own access codes, and they can access these files anytime. With this feature, you don't need to store files in your own space.
You can upload all your important documents, contracts, design files, or any other project-related assets in the Client Portal. No more worrying about emailing large files and cluttering up your inbox! Everything is in one place, making accessing and reviewing your project materials easy.
If you don't have a streamlined invoicing and payment process yet, you will love Dubsado's Client Portal. This space makes it easy to send invoices and gives clients access to their respective invoices at any time of the day! As for payments, clients can also settle their payments directly on the platform, which simplifies the entire process.
As you can see, Dubsado's Client Portal is teeming with features that'll make every customer feel like a VIP. Investing in Dubsado enables you to provide the best user experience to clients, which builds trust and credibility. It makes clients feel valued.
And to make the user experience even more personalised, the Client Portal can be customised with your branding visuals. Ready to create a VIP lounge for your business and impress clients? Try Dubsado today!
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