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Reading Time: 3 minutesIn the modern world, tourism is one of the most advanced industries. Some 10 to 20 years ago, we could not even imagine the possibilities that are embodied in this sphere. It is easy to book a hotel room on the other side of the globe or rent a car in any country in a few minutes. This is achieved through advanced, intelligent information systems. One of the most innovative technologies is API integration. Almost every serious and significant B2B travel company uses it. So let's understand why it is beneficial and necessary.
API is a set of tools and protocols that allows different software applications to communicate with each other. It is a defined way for one program to offer its functions and data to other software. Simply put, an API is a set of rules that define how one program can communicate with another by giving it access to its services and data.
The program interface works based on the interaction between the client and the server, where the API acts as an intermediary. Here are the main stages of work:
1. Client request
A user wants to book a room at a hotel. A request is sent from the application or website. The request may include parameters such as hotel location, check-in and check-out dates, number of guests and room type.
2. Request processing by the server
The server receives the request and checks the parameters. Then it searches for available hotels and rooms matching the given criteria in its database or through external suppliers.
3. Forming a response
Then the server creates a response where we see a list of hotels and rooms with their characteristics, prices and availability.
4. Sending a response to the client
The server sends the response back to the application. The client receives the data and displays it to the user, providing the opportunity to select a suitable hotel and room.
Then there are 4 more steps that speak for themselves:
5. Authentication and authorization
6. Processing of the final request
7. Forming and sending the definitive answer
8. Booking management
So we see that API is a kind of intermediary, which can be compared to a waiter in a restaurant. Using this technology, you can book a room, rent a car, or order a tour guide in a few mouse clicks.
The use of APIs in the travel industry, provides several advantages:
Forget about accidental errors, because API automates the booking and purchasing processes. It also reduces the handling of requests many times over.
By integrating the program interface, you will always have access to the latest info. As well as instantaneous data changes increase the accuracy of the services provided.
Users can use one app to book hotels, buy tickets, rent cars, and other services, making the process more convenient and easy.
There are also other pluses such as:
The use of API in the travel industry allows to significantly improve the quality of customer service, optimize processes and create new opportunities for business development.
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